This policy explains what information we collect, why we collect it,
and how we protect it when you use our app to order and receive food.
By using the app, you agree to this policy.
1. Information We Collect
Account details: name, phone number, email.
Order details: food ordered, delivery address, notes, payment method.
Location: with your permission, to set your address and help drivers find you.
Notifications: a device token to send order updates.
2. How We Use Your Information
To process, prepare, and deliver your orders.
To send order confirmations and delivery updates.
To respond to your support requests.
To improve the app, menu, and service.
To prevent fraud and comply with the law.
3. How We Share Your Information
We do not sell your personal information. We share it only with:
Delivery drivers: your name, phone, and address to complete delivery.
Kitchen staff: order details needed to prepare your food.
Legal authorities: when required by law or to protect safety and rights.
4. Data Retention
We keep your information only as long as needed to provide the service,
meet legal and tax obligations, and resolve disputes. You may request
deletion of your account at any time.
5. Data Security
We use reasonable safeguards such as encrypted connections (HTTPS),
secure credential storage, and access controls. No method is 100% secure,
but we work to protect your data.
6. Children's Privacy
The app is not intended for children under 13. We do not knowingly collect
data from children. If you believe a child has used the app, contact us and
we will delete the information.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Correct inaccurate information.
Delete your account and data.
Add and delete your delivery location.
To exercise these rights, contact us using the details below.
8. Permissions We Request
Location: to set your delivery address and help drivers find you.
Notifications: to send order status updates.
Internet: to load menus and place orders.
You can change these permissions in your device settings at any time.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the
top will show the latest version. Continued use of the app means you accept
the updated policy.